Quality & Risk Coordinator - Work from Home

•        $43.70 per hour (SCHADS)+ super – Part time role: FTE 0.6 (negotiable)

•        Not for Profit i.e. Salary sacrifice (up to $15,900 tax free each year)

•        Part-time - Monday to Friday – 

•        Assist with After Hours Support coverage on rostered rotation basis.

•        Work remotely with in person connection days. 

Who is CPSN? 

The Cerebral Palsy Support Network is a leading provider and support network for people with Cerebral Palsy (CP). We have been around for over 25 years and are proud of the great impact we have on the lives of people with CP. We are small (and proud of it!) but very determined to make a difference in every life we connect with.

We are a fully remote workforce, who connect in-person for meetings, connection days & social activities. Connection events are usually in the inner Melbourne area and attendance is expected. 

We have implemented new rostering protocols for our support services – In home and Supported Independent Living. 

We are excited to be looking for a new and motivated person to join our small but mighty organisation, the Cerebral Palsy Support Network (CPSN). 

About the role 

 You will be working within our Service Delivery function reporting to the Deputy CEO, The Quality and Risk Coordinator plays a vital role in ensuring that CPSN maintains high standards of quality and compliance while minimising risk, ensuring the Human Rights of our customers are known, understood, and maintained at all times.

·       You will be working within our Service Delivery function reporting to the Deputy CEO, The Quality and Risk Coordinator plays a vital role in ensuring that CPSN maintains high standards of quality and compliance while minimising risk, ensuring the Human Rights of our customers are known, understood, and maintained at all times.

•                  Establish and maintain robust systems and processes that provide.

•                  high quality, safe and person-centred support, and practice.

•                  Develop organisational capability and capacity to respond and meet the needs of our customers’ experience and journey.

•                  Maintain organisational compliance with regulatory requirements and CPSN policies.

•                  Develop and implement risk management strategies and extending support to families and staff in mitigating risk to the organisation and its customers.

•                   Develop and implement a quality improvement framework, driving continuous improvement across all operational functions. 

About you 

You will be tech-savvy, experienced in NDIS Quality and Safeguards, familiar with the SCHADS Award rules and have a NDIS worker screening clearance. 

 You will also: 

•                  Maintain registration with NDIS and other funding bodies.

•                  Manage and develop internal and external quality audit programs.

•                  Lead policy and procedure development and implementation that ensures the safety and wellbeing of our customers.

•                  Drive a culture of continuous improvement throughout the organisation and provide coaching and support to leaders and teams.

•                  Provide advice on the development and implementation of processes and documentation to enhance outcomes and improve efficiency, maintaining a strong focus on customer experience.

•                  Maintain organisational knowledge of accreditation, legislation, and compliance requirements.

•                   Drive CPSN practice standards towards excellence and sector leadership. 

Where to from here? 

To apply please email peopleandculture@cpsn.org.au with the below:

1.     Upload your most up to date resume inclusive of 2 work related referees (current or prior managers/employers) with contact numbers and emails.  

2.     Include a Cover Letter detailing the skills and experience you can bring to make CPSN even better.  

At CPSN, we know we are at our best when our team represents the communities we serve. We are proud of our commitment to providing a supportive work environment for all team members.  

We actively encourage applications from all candidates, including the LGBTQIA+ community, Aboriginal and Torres Strait Islander peoples and people with disabilities. 

CPSN has zero tolerance for child abuse and is committed to acting in the best interests of children and young people and keeping them safe at all times. Employment with CPSN is subject to the following forms of pre-employment safety screening such as the NDIS Worker Screening Check, Working with Children Check and Reference Checks. This role is only available to Australian Residents or to those who hold the right to work in Australia. CPSN is an equal opportunity employer. 

No Recruitment Agencies, please. 

Employer questions 

Your application will include the following questions: 

·        Do you have a current NDIS Worker Screening Check? 

·        What is your expected hourly rate? 

·        Which of the following statements best describes your right to work in Australia?